Are paywalls changing the way journalists write stories?

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Are inverted pyramids and 24-word ledes set to be the ghosts of journalism past with the proliferation of online paywalls?

That is the case, says Tim Burrowes for mUmBRELLA, an Australian media news and resource website. (Burrowes, who is the editor-in-chief of the website, originally published his musings in the July edition of Encore magazine.)

The traditions and formulas of news writing will change with paywalls, Burrowes argues, because of the way content is displayed online. “For the wrong reasons, the rules are being rewritten,” he says. But how, exactly, does this mean the writing will change? Burrowes continues:

Most publications with paywalls allow the reader to see the headline and the first paragraph or two. To read more you have to pay.

So with a one fact story – Fred X has been named as the new boss of Company Y – there might be insufficient motivation for the non subscriber to subscribe – unless they can be tantalised.

Instead, we’re moving to a situation where intros absolutely cannot get straight to the key fact. Instead, it must be written to intrigue the reader. Company Y has named its new boss. To read more, please log in…

But is this really the case when you look at the way many newspaper companies have implemented their paywalls?

In Canada, three news companies that have implemented hard paywalls — Northern News Services, Brunswick News and AllNovaScotia.com — don’t even entice readers with headlines and a teaser graph. All three require a subscription to even get behind their respective paywalls, though Northern News Services offers a demonstration page which shows what the subscriber site looks like using stories that are a few months old.

Other companies such as Torstar and Postmedia have taken the metered paywall approach, much like that of The New York Times, where non-subscribers are able to access a set amount of articles for free before they run into the paywall. Postmedia’s Montreal Gazette allows 20 free views. When Torstar’s The Hamilton Spectator introduced its paywall last fall, it allowed 35, but the paper decreased the free views to 15 this spring when they eliminated the online subscription fee for print subscribers. In the case of these two paywalls, there are exemptions that include major breaking stories, investigative series, and blogs.

In the last few months, even more Canadian papers have announced their pending entrance into the paywall business. Based on its model at the Gazette, Postmedia is implementing paywalls on websites of The Ottawa Citizen, The Vancouver Sun and Vancouver Province, and The Globe and Mail recently announced that it would be adding a metered paywall onto its entire site in the fall.

From these Canadian examples it would seem that the style of writing has not had to change in response to paywalls, though that doesn’t mean that online writing isn’t changing.

The style in which journalists write has evolved over hundreds of years, from partisan newspapers written in a prose-like style, to a chronological breakdown of events in early newspapers. With the invention of the telegraph came an increased use of the inverted pyramid style, and newspapers perpetuated its use, justifying it with the fact they could simply cut copy off the end of a story if they needed room.   

If the Internet is as revolutionary as the telegraph was in its day — and some have suggested that it is — then perhaps journalistic writing is changing to reflect the medium upon which it appears, rather than in response to a relatively new business model.

I mean, by virtue of using hyperlinks as attribution throughout this post — nevermind a slew of other things, I'm sure — this post could never appear in print. It is just one example of how online writing is inherently different than that of other mediums. 

What do you think? How has journalistic writing changed? Will paywalls have an effect on writing style?

Comments

Good points Belinda, and thanks for raising the question of newswriting in the online age. It deserves close study. But I don't understand why you say your post couldn't appear in print because of the way it handles attribution.

Without clicking on any of the hyperlinks, I see material attributed to Tim Burrowes/mUmBRELLA/Encore, NNS/Brunswick/allnovascotia, Torstar, Postmedia, the Spectator, various Postmedia papers and The Globe and Mail. I'm sure the links amplify the post for those who are interested (and have the time). But assuming you've accurately reported what these organizations are doing, little if anything in your piece would have to be changed for print publication. Maybe "according to its website" here and there, or the text of a URL -- but those are optional in my view. You haven't left me wondering how you know what you know.

The only thing I'd ask for is in the third last paragraph -- "as XXXX contends" -- the name of someone who thinks the internet is as revolutionary as the telegraph. But that would be useful in an online piece too, along with the link. None of these minor tweaks justify the statement that "online writing is inherently different ...."

It's great to be able to point readers to other resources via hyperlinks. But that doesn't change the purpose or character of news writing. Some news are more informative than others, but none of them are meant to be encyclopedic.

As for the tease, it's as old as headlines -- probably older. Take Burrowes' example - "Company Y has named its new boss." That (with more zip) could also be a front-page teaser in print or a bill at the top of a broadcast lineup. Its hook-you function is the same whether you have to turn to another page, stay with the newscast, or log in to an account to learn the name.

No matter how you get there, you want a well-told tale. That might be one that reveals the name in the lede, or it might not. Personally, I'd want the lede worded differently from the teaser, but that's secondary. Some aspects of online newscraft call for new formulas, but this isn't one of them.

Of course, in the real world no one will need to penetrate a paywall to find out Fred X's name unless a) the paywall guardians have a world scoop (and that won't last long) or b) Company Y is too small for most people to care.

This is why calibrating the content mix is so important for anyone who wants to erect a paywall while maintaining national or global reach. How much do you invest in original reporting and how much in commentary, curation, audience/community development and brand promotion?

It's also why regional operations such as NNS/Brunswick/allnovascotia can afford to forget about teasers and charge for every single word. Their news scope is broad enough to attract a robust subscriber base but narrow enough to ensure that a lot of their content will be unavailable elsewhere. It's a sweet spot if you can find it.

Paul Knox

School of Journalism

Ryerson University

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