“What small news organization can afford the time or money needed to
enlist readers in planning and evaluating a website? Usability testing
is a grand idea, but isn’t it too much to take on while you’re
struggling just to get out the daily paper?”

“What small news organization can afford the time or money needed to
enlist readers in planning and evaluating a website? Usability testing
is a grand idea, but isn’t it too much to take on while you’re
struggling just to get out the daily paper?”

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