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Toronto Star Public Editor: Timeless principles guide corrections in digital era

Corrections are complex business these days when news organizations deliver information via print, on web and mobile apps, social media, video, newsletters, push notifications and voice personal assistants Continue Reading Toronto Star Public Editor: Timeless principles guide corrections in digital era
Globe and Mail public editor: When victims come forward, journalism amplifies the truth

In the midst of the #MeToo reckoning, let’s consider the role of journalism. Of course, the foundation of the movement is the brave women who have been abused and who have stood…
Stanley trial highlights colonialism of Canadian media

Indigenous community members are doing the work to situate Colten Boushie’s life and death within the colonial context. Continue Reading Stanley trial highlights colonialism of Canadian media
Journalists see 17 per cent jump in public trust

While many journalists will be seeing the trust figures as a Valentine’s Day gift from the Canadian public, it isn’t all hearts and roses for the beleaguered business in this survey. Continue Reading Journalists see 17 per cent jump in public trust
Colten — Our relative, our warrior

“And when they ask, ‘Is that your relative?’ I will say, ‘Yes.’” (Sarah Rain) I remember the day Colten died. It was a hot summer day in Regina, Saskatchewan and I had…
CBC Ombudsman: Accuracy in headlines and photos

The complainant, Mike Fegelman, the Executive Director of HonestReporting Canada, made two requests for reviews. One concerned a headline dealing with the sentencing of an Israeli soldier and the other questioned the…
Using freedom of information to assist whistleblowers and those under duress

Some of my most challenging and rewarding access to information work has involved filing access requests with the consent of whistleblowers and individuals under tremendous duress. By way of background, Canada lacks…
CBC Ombudsman: Seeing is Believing

CBC Ottawa ran a story about a programme to match homeless people to rental housing. It documented a case where it went wrong, leaving the landlord with a trashed apartment. The story…
CBC OMBUDSMAN: Reporting the Facts

The complainant, Diane Bederman, objected to a report by Derek Stoffel who was at a protest in Ramallah on the one-hundredth anniversary of the Balfour Declaration. She thought that by reporting the…
CBC Ombudsman: The challenge of sizing up crowds

The complainant, Anthony Nolan, wrote to say that a report on an anti-white supremacy rally at Queen’s Park distorted the crowd size, and deliberately so, in his view. I agreed that reporting…