• #JUSTICEforCOLTEN written in chalk on sidewalk.

    Colten — Our relative, our warrior

    “And when they ask, ‘Is that your relative?’ I will say, ‘Yes.’” (Sarah Rain) I remember the day Colten died. It was a hot summer day in Regina, Saskatchewan and I had enjoyed a leisurely summer, free of journalism work. I had decided to take a year off from reporting after my mother and sister…

  • CBC/Radio-Canada building

    CBC Ombudsman: Accuracy in headlines and photos

    The complainant, Mike Fegelman, the Executive Director of HonestReporting Canada, made two requests for reviews. One concerned a headline dealing with the sentencing of an Israeli soldier and the other questioned the use of an old photograph for a news report. He was concerned that the story behind the photo made it inappropriate, and he…

  • Using freedom of information to assist whistleblowers and those under duress

    Some of my most challenging and rewarding access to information work has involved filing access requests with the consent of whistleblowers and individuals under tremendous duress. By way of background, Canada lacks strong whistleblower protection laws that give public (or private) sector workers free speech rights, adequate recourse to the courts, sufficient remedies against retaliation…

  • CBC/Radio-Canada building

    CBC Ombudsman: Seeing is Believing

    CBC Ottawa ran a story about a programme to match homeless people to rental housing. It documented a case where it went wrong, leaving the landlord with a trashed apartment. The story showed the damage, but focused on the gap between the promises and the delivery of the sponsoring agency. The complainant, Lorraine Cohen, questioned…

  • CBC/Radio-Canada building

    CBC OMBUDSMAN: Reporting the Facts

    The complainant, Diane Bederman, objected to a report by Derek Stoffel who was at a protest in Ramallah on the one-hundredth anniversary of the Balfour Declaration. She thought that by reporting the Palestinian position, he was implying Israel did not have a right to exist. He attributed the statement to the views of the Palestinians.…

  • CBC/Radio-Canada building

    CBC Ombudsman: The challenge of sizing up crowds

    The complainant, Anthony Nolan, wrote to say that a report on an anti-white supremacy rally at Queen’s Park distorted the crowd size, and deliberately so, in his view. I agreed that reporting how many people expressed interest in coming, rather than the number of attendees, lacked clarity. COMPLAINT You took issue with a report about…

  • CBC/Radio-Canada building

    CBC Ombudsman: Fixing facts on Facebook

    The complainant, Jyothi Jayaraman, was one of 9 who objected to the explanation of the process of medically-assisted death. In the course of taking questions live on Facebook, the interviewee gave wrong information. CBC admitted fault and despite best efforts, came up against the limitations of making corrections on a platform they don’t control. It’s…