By Kathy English for the Toronto Star There is nothing new about critical readers expressing their concerns about what they read in the Star in strong words. My in-box, and those of most other journalists here, is evidence of that. What is new in recent weeks however is the fact some of those critics are…
By Esther Enkin, CBC Ombudsman The complainant, Paula Vallee, had a relative die in a car crash. While she herself was not contacted, she alleged the reporter was insensitive and insistent with other family members. She also said some reports had errors and her messages were ignored. CBC News staff in Edmonton acted appropriately in…
By Sydney Jones for The Signal On the morning of Halloween, 2014, adults disguised as ghouls and witches carried briefcases and purses as they walked to work, crunching across the leaves in front of Stephanie Domet’s house. Normally by this hour on a Friday the CBC Radio Mainstreet host would be getting ready for work,…
By Sylvia Stead for the Globe and Mail Words matter, accuracy matters, fairness matters, independence matters. With journalism under attack these days south of the border, journalists need to focus on the basics of the craft and not become defensive to the swirling charges from Donald Trump that they produce “fake news” and are the…
By Kathy English for the Toronto Star It would be ideal if every person who has something important – and largely, secret — to reveal to the public through the media about matters of public interest could be fully identified. Clearly, readers would prefer that: numerous credibility studies tell us readers most believe news reports…
By Francesca Handy for The Signal Midafternoon on a Tuesday, the food court in Scotia Square shopping centre in Halifax is full of people sitting alone. Professionals working in the area are on their lunch breaks. If they aren’t only focused on their food, they’re holding a newspaper or cellphone. Some are looking at news apps or online…
