To all staff all branches,

As part of our emphasis on focus on the customer and sustainable business practices, The Globe has appointed Greg Doufas in the new role of Chief Digital Officer, reporting to me.

Greg is a recognized leader in advanced analytics and big data systems. In the relatively short time he has been at The Globe, Greg has helped bring customer insight into the heart of our decision-making, and spearhead many of our innovation projects, including Lab351. In this new position, he will be responsible not only for customer data and analytics, but also the digital solutions we implement to enhance the user experience. The following teams will now report to Greg:

• Data and Audience Intelligence (Michael O’Neill, Gordon Edall and Scott Alton)
• Digital Solutions (Rob Vretenar)
• Reader Experience (Mike Pletch and Atul Paul)
• Cynthia Young, Head of Audience, will have a dotted line to Greg, in addition to her solid line to David Walmsley
• Lab351

We have also expanded the role of Perry Nixdorf, Vice President, Operations. Perry will now oversee IT functions at The Globe, including infrastructure, print operations and the data centre move. Perry has previously led the technology team and is therefore well positioned for this interim role. The following directors and their teams will now report to Perry:

• Penny Halley, Director, Infrastructure Solutions
• Helena Jin, Director, Project Management

In addition:

• Sean Humphrey, VP, Marketing, will continue to lead our marketing function and will take on the management of our newly launched events business. Due to the revenue component of this expanded role, Sean will now report to both Andrew Saunders, Chief Revenue Officer and myself.
• William Varma, Director, Enterprise Security, will report to Perry Nixdorf, with a dotted line to Christine Cook, CFO.
• Fran Lucas and the facilities and procurement teams will report to Christine Cook, CFO.
• Christine Cook, CFO, will take on the role of The Globe’s Privacy Officer on an interim basis.

Regrettably, as a result of this restructuring, Angus Frame, Vice President, Digital Media and Technology, will be leaving The Globe.

Angus has been involved in all major digital initiatives for more than a decade. He started with The Globe as an editorial summer student in 1996 and held progressively senior positions in News and Business before moving to in late 2000. Angus assumed the role of Vice President, Digital Media in 2009 and took on an expanded role to include Technology at the start of FY2013.

It is also with regret that I announce that Sue Gaudi has decided to resign her position as VP, General Counsel, Secretary and Chief Privacy Officer for personal reasons. Sue joined The Globe in 2006 and played an integral role in The Globe’s spin off from CTVgm in 2011. As The Globe’s Chief Privacy Officer, Sue partnered with the business to develop our privacy policy and practices and led the team that ensured our compliance with CASL (Canada’s anti-spam legislation).

Please join me in wishing them every success in their future endeavours.

Phillip Crawley

H.G. Watson was J-Source's managing editor from 2015 to 2018. She is a journalist based in Toronto. You can learn more about her at