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    CBC Ombudsman: Truth Over Time

    The complainant, Mary Spensley, disputed the accuracy of a story about an LGBTQ teaching tool created by the Alberta Teachers’ Association. She was also concerned that hostile politicians were using the information to attack the toolkit. The CBC News stories were accurate, and journalists cannot refrain from reporting controversy because of the way it might…

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    CBC Ombudsman: Keeping Cool in the Twittersphere

    The complainant, Lara Dutton, objected to a CBC online writer expressing opinion while using the @CBCToronto twitter account. She wanted to know what the consequences were for the employee. There was a violation of policy and CBC management dealt with it appropriately. COMPLAINT You complained about a tweet posted by a CBC News employee, Lucas…

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    CBC Ombudsman: The Opioid Crisis

    The complainant, Geoffrey Donaldson, considered reporting about an increase in publicly-funded opioid prescriptions in New Brunswick misleading. He did not agree that there is any concern in the increase. He believed that CBC coverage is conflating legitimate use and the growing number of overdoses. The story provided sufficient context to indicate how the two are…

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    CBC Ombudsman: The National

    The complainant, Dieter Buse, objected to a Viewpoint segment by Robyn Urback, calling into question Canada’s desire for a seat on the UN security council. He thought it was a one-sided diatribe. It presented a single point of view. It was clearly labelled as Opinion and was not obliged to present other perspectives. There was…

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    CBC Ombudsman: The Rohingya Story

    The complainant, Meer Sahib, thought the phrasing of a reference to the insurgent attacks that sparked the current action against the Rohingya people left the impression that the host of The National was “blaming the victim.” The visuals and the account of the military response provided a broader context in a very short report. There…

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    CBC Ombudsman: The “f” word — A threshold for its use in news

    By Esther Enkin, CBC Ombudsman The complainant, Curtis Hopkins, thought swearing on an online video of an eyewitness recording of a bus billowing smoke was in violation of policy. The video was a powerful account of a breaking news story, although the swearing was not critical to the understanding of the story. Since the crew…

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    CBC Ombudsman: Beware of generalizations

    By Esther Enkin, CBC Ombudsman The complainant, Mr. Marco Mura, objected to the characterization of the government of Turkey as “fundamentalist.” I agree that the term is too broad to be accurate in this context. Adjectives are seldom a news writer’s friend. COMPLAINT On December 7, 2016, The World at Six ran a feature about…
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    CBC Ombudsman: Bias by Omission

    By Esther Enkin, CBC Ombudsman The complainant, Art Toft, thought that merely reporting about the closing down of an activist group’s space because the building was being torn down was unacceptable. He believed it was biased not to mention the political positions taken by Beit Zatoun. He felt the article praised the organization. The politics…