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    CBC Ombudsman: Privacy vs. The Public Good – Covering Personal Tragedy

    By Esther Enkin, CBC Ombudsman The complainant, Paula Vallee, had a relative die in a car crash. While she herself was not contacted, she alleged the reporter was insensitive and insistent with other family members. She also said some reports had errors and her messages were ignored. CBC News staff in Edmonton acted appropriately in…

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    CBC Ombudsman: Tough but fair—Grilling a politician is a journalist’s job

    By Esther Enkin, CBC Ombudsman The complainant, Mary MacDonald, thought Anna Maria Tremonti was hostile and biased in an interview with Conservative Party leadership candidate Kellie Leitch. The topic was a proposal to have a values-screening of immigrants. The interview was challenging, the questions were appropriate, and the interviewee was able to present her views…

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    CBC Ombudsman: Climate Change Contrarians

    By Esther Enkin, CBC Ombudsman The complainant, Geoffrey Pounder, questioned the value and journalistic purpose of an Ideas programme called “Contrarians”. He said it was dangerous and deceptive to give air time to two climate change deniers. Part of their remarks from a conference aired on the programme. He thought it violated all the principles…

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    CBC Ombudsman: Quebec Nationalism – Criticism isn’t bashing, it’s opinion

    By Esther Enkin, CBC Ombudsman The complainant, Will Dubitsky, thought characterising the 1995 Quebec referendum as the “abyss of ethnic nationalism” was Quebec-bashing and tarred all Quebec nationalists as xenophobes. It was a passing comment and an opinion expressed in context. One might not like or agree with the sentiment, but it doesn’t cross a…

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    CBC Ombudsman: Donald Trump’s Ban on Muslims

    By Esther Enkin for the CBC The complainant, E. Gelb, accused CBC of bias by omission in a story that dealt with Donald Trump’s call for a ban on Muslim immigration. Failure to mention the ban would be until officials “figured out” what is going on, was an attempt to discredit him, according to her.…

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    CBC Ombudsman: True or False—There aren’t always absolutes

    By Esther Enkin for the CBC The complainant, Stephen Birch, took issue with a Metro Morning interview with Finance Minister Bill Morneau. He said the minister had made a false statement about how Canadians are taxed and it was the responsibility of the program host to challenge it. It is not at all clear that…

  • Canada's English-language ombuds and public editors. From left: Esther Enkin, ombudsman for the CBC; Patricia Graham, ombudswoman for Brunswick News; Sylvia Stead, public editor for The Globe and Mail; Kathy English, public editor for the Toronto Star. Images courtesy the CBC, Patricia Graham, Sylvia Stead and Kathy English.

    Are Canadian public editors and ombuds independent enough to do their jobs?

    By Jane Gerster In her first column as the Toronto Star’s public editor, Sharon Burnside wryly noted, “Readers will look after the swelled head.” It was March 2005 and she’d held the post all of seven hours, had already written five corrections and was working on two more. The phone had rung: one caller angry…