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By Esther Enkin, CBC Ombudsman The complainant, Mr. Marco Mura, objected to the characterization of the government of Turkey as “fundamentalist.” I agree that the term is too broad to be accurate in this context. Adjectives are seldom a news writer’s friend. COMPLAINT On December 7, 2016, The World at Six ran a feature about…
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Why freedom of the press should apply in Indigenous communities
By Wawmeesh Hamilton Freedom of the press enables citizens to know about the things that public bodies do that impact them. It’s what enabled me to report on civic affairs for a community newspaper for seven years. I reported about city taxes, school board decisions and regional district swearings in of new First Nations members.…
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CBC Ombudsman: What do reporters need to reveal upfront -The case of Marketplace’s Weddings Inc.
By Esther Enkin, CBC Ombudsman The complainant, Catherine Lash, said she would never have let a Marketplace crew into her wedding show if she had known who they were. The crew should have been more intentional in identifying itself. She was concerned that her company is tarnished because shots of the event are in the… -
Toronto Star Public Editor: Public Editor cannot be one-person panacea to reader trust problem
By Kathy English for the Toronto Star Ten years ago this month, I signed on to what would turn out to be the most challenging job of my life in journalism. I knew that serving as the Star’s public editor would not be an easy task. It is widely regarded as the worst job in journalism and… -
Toronto Star Public Editor: Respect, dignity and fairness conveyed in capital letters
A step forward: The Toronto Star, rightly, will now capitalize Indigenous and Black.
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CBC Ombudsman: Define your terms
The complainant noted that a reporter labelled demonstrators against an anti-Islamophobia resolution as “far-right” but supplied no characterization of those who supported it.
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Globe and Mail Public Editor: Personal stories give crucial context to Ontario hospital crowding debate
The story of a fragile senior is important in the debate about overcrowded Ontario hospitals.
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CBC Ombudsman: Sanctuary Cities
The complainant thought a story about Montreal declaring itself a sanctuary city lacked balance and did not provide enough information.
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CBC Ombudsman: The Dangers of First-Person Narratives
The complainant thought that a series on the high cost and difficulty of renting in Toronto was tainted because it started with a first-person tale of the reporter’s own problems.
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CBC Ombudsman: Tough Questions
The complainant thought Montreal morning show host Mike Finnerty was rude and inappropriate in his interview with Conservative MP Tony Clement.









