You have to strike a balance between adequate information and perspectives to provide well-rounded coverage against the complainant’s desire to have very detailed accounts, and often a partisan spin, on quite narrowly focused news stories, writes the CBC ombudsman Esther Enkin.
An article about the Houston-area shooting that left two adults and four children dead this week prompted a reader to wonder why the story drew a distinction between biological and adopted children.
As with many errors, especially with all-too-frequent mistakes with names, it comes down to a failure to verify and to double-check. Every name, photograph and illustration should be checked, writes The Globe and Mail's public editor Sylvia Stead.
A complainant was dissatisifed with the amount of reporting on a fundraising effort.
Like most media organizations, CBC News has a policy that it is only in exceptional circumstances that a story is removed from the web site. The rationale is that it can distort the public record when material is selectively deleted, writes CBC ombudsman Esther Enkin.
Two recent high-profile court cases involving journalists are likely to evoke quite different responses from you as a reader, writes The Globe and Mail's public editor Sylvia Stead.
The Middle East is a complex, complicated and very sensitive part of the world for news coverage. So news media must be careful to get the facts right and be cognizant of balance at all times, writes the Globe and Mail's public editor Sylvia Stead.
The complainant, Marke Kilkie, felt that a news story about mass killer Elliot Rodger made it sound that the fact he had Asperger’s Syndrome was partly a cause for his murder spree. In the wake of these horrible events, the reporting should be much more careful about the use of these details about mental and…
If local media are such an integral part of small and rural communities, why aren't communities supporting them? Mike Davies talks to western Canadian news leaders about community journalism.
When tragedy occurs, journalists can’t step back. They should find and tell the stories, while making empathy and the interests of the community their compass, writes Brunswick News ombudswoman Patricia Graham.