• CBC/Radio-Canada building

    CBC Ombudsman: Public figures get public scrutiny

    The complainant, Nimra Amjad, asked that articles about her be de-indexed. She thought that this would protect her from harassment that she said arose from them, but still maintain the record. Ms. Amjad was a candidate for school board trustee in Calgary. She is still in the public eye related to that campaign. The material…

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    CBC Ombudsman: Identifying Interviewees – how much background is enough

    The complainant, Marjaleena Repo, thought that important information about an interviewee was absent. An Iranian exile who has been supporting a movement of women protesting mandatory wearing of hijab is also an employee of VOA – Voice of America. That information should have been included, she said, as well as the fact that it is…

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    CBC Ombudsman: A high bar for removing a story

    The reality of the permanence of online news stories leads to requests for removal of articles. The right to control over one’s information and the right of free expression can sometimes clash. The norm in most news organizations is to resist requests to remove stories. “Unpublishing is rare.” Masse Sahar asked that a story about…

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    CBC Ombudsman: The F Word

    The complainant, Steve Zradicka, objected to the use of the f-word in an interview with two of the women who accused Albert Schultz of sexual misconduct. He pointed out his two children were in the car with him and it was unacceptable to use foul language, and that the warning ahead of time was not…

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    Toronto Star Public Editor: The good news about trust in the media

    There is some good news about the bad news about global trust in journalism: In Canada, trust in journalists has risen significantly, as has trust in traditional media overall. According to the 2018 Edelman Trust Barometer released this week, 61 per cent of Canadians trust journalism – defined as traditional and online-only media. That’s a substantial increase…

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    CBC Ombudsman: Seeing is Believing

    CBC Ottawa ran a story about a programme to match homeless people to rental housing. It documented a case where it went wrong, leaving the landlord with a trashed apartment. The story showed the damage, but focused on the gap between the promises and the delivery of the sponsoring agency. The complainant, Lorraine Cohen, questioned…

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    CBC Ombudsman: Reporting the Facts

    The complainant, Diane Bederman, objected to a report by Derek Stoffel who was at a protest in Ramallah on the one-hundredth anniversary of the Balfour Declaration. She thought that by reporting the Palestinian position, he was implying Israel did not have a right to exist. He attributed the statement to the views of the Palestinians.…

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    CBC Ombudsman: Reporting Racism

    The complainant, David Anderson, thought the emphasis on racism in a National and online look at the plight of Indigenous students who go to Thunder Bay to complete high school was inaccurate and biased. I found the piece addressed some of the complexities of the issue and it was appropriate to include racism. COMPLAINT You…

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    CBC Ombudsman: Point-of-View Documentaries | The Case of Sled Dogs

    The complainant is a sled dog operator. She wrote on behalf of many in her business as well as some of the participants in the documentary “Sled Dog” to complain about bias in the film misrepresentation of its purpose to those who were featured, and the advocacy work of the filmmaker. Sled Dogs ran on…

  • Globe and Mail building exterior

    Globe and Mail Public Editor: Remembering the victims

    A number of readers were angry and upset by a headline and story online about the Winnipeg murder trial of the man charged with killing Tina Fontaine. Canadians were outraged by the death of this 15-year-old and the trial is a difficult one to follow. The story from the Canadian Press from that day’s testimony…