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CBC Ombudsman: Quoting in Context – Editing interviews accurately

By Esther Enkin, CBC Ombudsman The complainant, Frank Ramagnano, President of the Toronto Professional Fire Fighters’ Association, said he was unfairly quoted in a story about a female firefighter’s harassment and search for redress. He and other firefighters who wrote thought the story was unfair and condemned the whole fire service. There was no violation…
Globe and Mail Public Editor: Transparency with sources – and readers – is necessary

By Sylvia Stead for The Globe and Mail Last week, The Globe and Mail ran a feature in the Life section in a series called “It Happened to Me.” It was an interview with comedian Cathy Jones about experiencing the symptoms of vaginal atrophy. The story included an interview with Dr. Vivien Brown, an assistant professor in…
Globe and Mail Public Editor: The call for more Paralympic coverage

By Sylvia Stead for The Globe and Mail Sports readers always have strong opinions about the most important story, what demands coverage and how prominent it should be. Football across the country, hockey of course, baseball across North America, U.K. cricket, women’s golf, especially Brooke Henderson: The list goes on. This week the call is…
Owning up to mistakes is a way to build trust with readers

By Kirk LaPointe If the academic literature suggests one-half of all stories contain a factual error, then it is clear that corrections should be in routine order. But when and how to do so is a debate within journalism, particularly in this iterative age of digital reporting when our craft updates and doesn’t always acknowledge…
Journalism school multimedia teachers must emphasize solid journalism

Digital tools will come and go, but the skills stay the same.
Sue-Ann Levy’s new book lacks tabloid crackle

“Underdog: Confessions of a Right-Wing Gay Jewish Muckraker” chronicles Levy’s life and career.
Globe and Mail Public Editor: This headline is not the full story

Reporters and editors need to be critical when writing the words that readers focus on most of all.
Toronto Star Public Editor: There’s no need for ‘false balance’ in news reports

Canada’s National NewsMedia Council affirms vital principles in dismissing complaint about New York Times climate change report.
Looking beyond philanthrojournalism

We need more than the kindness of strangers to support Canadian journalism
Finding innovation in a coffee and a morning newspaper

A big part of launching a new and original product is first convincing people you’re capable of having innovative ideas.