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Tag / analytics

  • Here’s how metrics and analytics are changing newsroom practice

    There’s an ongoing debate about whether the influence of audience data is good or bad for journalistic practice. But it’s not the audience data that’s an issue – it’s the way they’re used Continue Reading Here’s how metrics and analytics are changing newsroom practice

  • The death of the homepage is much exaggerated

    With a significant portion of the audience arriving at news sites via social media and search, the imminent death of the homepage is a common refrain. One senior digital manager told me he was expecting the “death of the homepage revolution” to hit his market at some point, but it hadn’t yet. He might be…

  • Person looking at analytics on a laptop screen at table with a cup of coffee and cookies.

    Stop saying pageviews don’t matter

    It might be time to reframe the focus to what pageviews do tell us. Continue Reading Stop saying pageviews don’t matter

  • Six weeks undercover: Investigative lessons from the Toronto Star’s probe into Uber’s algorithm 
    Journalist Ghada Alsharif worked undercover as an Uber…
  • Meet Facts & Frictions’ new editor, Trish Audette-Longo
    Of lessons, legacies and hope for the future: Introduct…
  • The Un(mediated) report on the B.C. Office of the Human Rights Commissioner's websiteVancouver police violated press freedoms during 2023 decampment, says B.C. Human Rights Commissioner
    B.C. human rights inquiry finds transparency was ‘compr…
  • If they close
    Lessons from compassionate, trauma-informed coverage of…
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