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    CBC Ombudsman: Two Twitter Accounts, One Reporter – It’s dangerous.

    By Esther Enkin, CBC Ombudsman William McDowell, legal counsel to J.D. Irving Limited (JDI), wrote to complain about the Twitter activity of the provincial affairs correspondent in New Brunswick, Jacques Poitras. He was concerned that the activity on both the reporter’s CBC Twitter account and the one he uses to promote his books put him…

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    CBC Ombudsman: Balance and Perspective

    By Esther Enkin, CBC Ombudsman The Alberta Teachers’ Association released a toolkit for creating curriculum dealing with “sexual and minority genders.” The complainant, Greg Murphy, questioned the balance and fairness of an article about the handbook framed by the objections raised by a critic. He thought it misrepresented the document and distorted its meaning. There…

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    Memo: Changes to CBC News

    The following memo was sent to CBC staff on Mar. 7, 2017, from Jennifer McGuire, General Manager & Editor in Chief Today I am pleased to announce a new organizational structure for CBC News. I believe the time is right. We need to quicken the evolution of our organization to further grow and prosper in an…

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    CBC Ombudsman: Privacy vs. The Public Good – Covering Personal Tragedy

    By Esther Enkin, CBC Ombudsman The complainant, Paula Vallee, had a relative die in a car crash. While she herself was not contacted, she alleged the reporter was insensitive and insistent with other family members. She also said some reports had errors and her messages were ignored. CBC News staff in Edmonton acted appropriately in…

  • What’s at stake for journalists who use social media? Photo courtesy of Sydney Jones.

    Blessing or curse?

    By Sydney Jones for The Signal On the morning of Halloween, 2014, adults disguised as ghouls and witches carried briefcases and purses as they walked to work, crunching across the leaves in front of Stephanie Domet’s house. Normally by this hour on a Friday the CBC Radio Mainstreet host would be getting ready for work,…

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    CBC Ombudsman: Bias by Omission

    By Esther Enkin, CBC Ombudsman The complainant, Art Toft, thought that merely reporting about the closing down of an activist group’s space because the building was being torn down was unacceptable. He believed it was biased not to mention the political positions taken by Beit Zatoun. He felt the article praised the organization. The politics…
  • Time to change this picture? An ad tops off CBC News' website. Screenshot by J-Source.

    CBC-Radio Canada should stay in the digital game, get out of advertising, and lead the fight against fake news, say its newsroom leaders

    By Kat Eschner  Over at Policy Options, two newsroom leaders from CBC-Radio Canada have written a piece discussing what the public broadcaster’s mission should be in the fake news era. The “two important challenges” faced by CBC-RC in producing public-service journalism are “the digital environment and the post-factual world,” according to Jennifer McGuire, general manager…
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    CBC Ombudsman: Interpreting Perspectives

    By Esther Enkin, CBC Ombudsman The complainant, Hans Dekkers, thought that any discussion of the Middle East peace process must mention that the Palestinian Authority and Hamas do not recognize Israel’s right to exist, even when the article is an Opinion piece. In presenting opinion, the writer gets to frame the argument. Lack of this…
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    CBC Ombudsman: Journalistic Truth — One Piece At a Time

    By Esther Enkin, CBC Ombudsman The complainant, Gregory Duffell, thought a story on The National about Liberal cabinet minister Maryam Monsef was a journalistic failure. He considered it a “cover-up” to counter criticism of the minister and the entire Liberal government. He asked why details of Ms. Monsef’s life story were reported as fact when…

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    CBC Ombudsman: Tough but fair—Grilling a politician is a journalist’s job

    By Esther Enkin, CBC Ombudsman The complainant, Mary MacDonald, thought Anna Maria Tremonti was hostile and biased in an interview with Conservative Party leadership candidate Kellie Leitch. The topic was a proposal to have a values-screening of immigrants. The interview was challenging, the questions were appropriate, and the interviewee was able to present her views…