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    Toronto Star Public Editor: Readers still care about language use

    By Kathy English for the Toronto Star In this age of instant digital news, in which journalism faces revolutionary changes, some things do not change — most notably readers’ expectations of excellence in English language usage. Rarely a day goes by without several Toronto Star readers emailing the public editor’s office to point out spelling,…
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    Globe and Mail Public Editor: The call for more Paralympic coverage

    By Sylvia Stead for The Globe and Mail Sports readers always have strong opinions about the most important story, what demands coverage and how prominent it should be. Football across the country, hockey of course, baseball across North America, U.K. cricket, women’s golf, especially Brooke Henderson: The list goes on. This week the call is…

  • Canada's English-language ombuds and public editors. From left: Esther Enkin, ombudsman for the CBC; Patricia Graham, ombudswoman for Brunswick News; Sylvia Stead, public editor for The Globe and Mail; Kathy English, public editor for the Toronto Star. Images courtesy the CBC, Patricia Graham, Sylvia Stead and Kathy English.

    Are Canadian public editors and ombuds independent enough to do their jobs?

    By Jane Gerster In her first column as the Toronto Star’s public editor, Sharon Burnside wryly noted, “Readers will look after the swelled head.” It was March 2005 and she’d held the post all of seven hours, had already written five corrections and was working on two more. The phone had rung: one caller angry…

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    Globe and Mail Public editor: A banner year for investigative journalism

    By Sylvia Stead for the Globe and Mail It has been a banner year for investigative journalism in Canada. Witness the recent spate of awards for work that uncovers malfeasance or shines a light on deeply ingrained societal prejudices and problems. This is an area where the established media excel – if only because it…

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    Toronto Star Public Editor: Updating the bear facts

    By Kathy English for the Toronto Star “Did Nunavut hunter shoot grizzly-polar bear hybrid?” read a headline in the Toronto Star some six weeks ago. As it turns out, the answer to that question is no. The bear that Inuit hunter Didji Ishalook shot during a sanctioned hunt in Nunavut in late May was not…

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    Toronto Star Public Editor: Estimating crowd sizes is always tricky

    By Kathy English for the Toronto Star Canada’s new National Newsmedia Council has dismissed – with reservation – a complaint about the Toronto Star’s March report of the Ford family event held at the Toronto Congress Centre to celebrate the life of Toronto mayor Rob Ford. The complaint concerned a question of the accuracy of…

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    Globe and Mail Public Editor: Credentials must always be checked

    [[{"fid":"6202","view_mode":"default","fields":{"format":"default","field_file_image_alt_text[und][0][value]":"","field_file_image_title_text[und][0][value]":""},"type":"media","attributes":{"height":444,"width":361,"style":"width: 75px; height: 92px; margin-left: 5px; margin-right: 5px; float: left;","class":"media-element file-default"},"link_text":null}]]By Sylvia Stead for the Globe and Mail A profile story which initially described a man as a chiropractor running a school about osteopathy was changed this week to make two significant corrections. The story on the business education hub was part of a series…
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    Toronto Star Public Editor: When a private tragedy becomes a public spectacle

    [[{"fid":"6137","view_mode":"default","fields":{"format":"default","field_file_image_alt_text[und][0][value]":"","field_file_image_title_text[und][0][value]":""},"type":"media","attributes":{"height":153,"width":124,"style":"width: 75px; height: 93px; margin-left: 5px; margin-right: 5px; float: left;","class":"media-element file-default"},"link_text":null}]]By Kathy English for the Toronto Star The union that represents Toronto Star newsroom employees called Tuesday for an independent investigation into the death of a Star reporter who recently took her own life. By all reports of those closest to her, the last thing…