The Canadian Press recently released a new social media policy, which was in the works for months. Here, the newswire's director of digital Andrew Lundy explains the thinking that went into creating CP’s six rules of thumb for social media.
The Ontario Press Council held two separate hearings to investigate complaints that the Toronto Star and The Globe and Mail reported on the Ford family in an irresponsible, unethical manner.
The Globe and Mail's public editor explains to readers what they can expect from the Ontario press council hearings next week and why she defends the use of anonymous sources in the story at the root of the complaint.
There should always be attribution for news items, even if those pieces were rewritten and in some cases included personal reflections, writes The Globe and Mail's public editor Sylvia Stead.
Getting names right is the "bedrock" measure of accuracy in journalism. When we err, we must correct, writes the Toronto Star's public editor Kathy English
There was no Arts coverage in the Wednesday's Globe and Mail Life/Arts section, which prompted annoyed comments from many readers. Public editor Sylvia Stead explains.
The Huffington Post has declared an end to online anonymity to meet the needs of ‘the grown-up Internet.’ The public editor of the Toronto Star writes that such a bold move is a step in the right direction.
The CBC's ombudsman Esther Enkin writes an online and radio story on a trial in Whitehourse was extremely brief, and "in its compression, it sacrifices presenting a full picture of what occurred in the trial." She urges CBC news management to ensure reporters assigned to court or the justice beat have adequate training to do their…
CBC News Marketplace challenged the high cost of hearing aids and raised issues about the cost of the hearing aids and the lack of clarity for consumers about what they are paying for. The CBC Ombudsman agreed with a complainant that the piece would have been better balanced if it had left itself time to…
Although there is nothing specific in The Globe and Mail’s style guide, the practice for transgender people, has been to respect the wishes of the individual as to whether he or she wishes to identify as a woman or a man.